Frequently Asked Questions

Front Steps is the community management platform that CAS, Pirates' Cove HOA's management company, uses for a variety of purposes. Please visit the Front Steps page, linked under the menu, for answers to commonly asked questions. If your question is still not answered, please reach out to the Board for help. 

All documents, including forms and policies may be found on the Front Steps portal. Visit this page to learn more about Front Steps, the resident community portal.

You can find all forms, rules and policies on the Front Steps portal for both Townhomes and Single Family homes. For an architectural request, please submit the proper form to Karl Hovey, CAS manager.

Pool rules are updated each season and can be found on the Front Steps portal. Pool hours will be announced prior to the beginning of the 2025 pool season.

In November 2023, the Board approved a major renovation for the pool to begin after the 2024 summer season. The pool renovation project includes replacing the failing retaining wall that is adjacent to the creek behind the pool. This project also includes renovations to the pool itself which are routine items that need to be done every 20 years or so with concrete pools. Pool Professionals of Raleigh has been awarded the business for the project.

Townhome and Single Family Home owners may report maintenance issues via the Front Steps portal or by directly emailing the Board or CAS manager, Karl Hovey. 

The Pirates' Cove HOA dues differ between Townhomes and Single Family Home owners. Please see