Resident Portal: Front Steps
Residents may use the Front Steps portal to access forms, policies and rules that are private to the Pirates' Cove HOA members.
Commonly asked questions about front steps
How do I create an account?
Did you just join the Pirates' Cove HOA? Welcome! Are you setting up access to Front Steps for the first time? We're happy to help you.
To set up an account as a new resident, you'll receive an email from the Community Association Services (CAS) Manager, the management company Pirates' Cove works with. To join the Front Steps portal as an existing resident, please click on the appropriate button above (Townhome or Single Family Homes), and click on the "Register Now" button to gain access to the portal.
When should I use Front Steps to reach out to the CAS Manager or the PC Board?
Some residents currently use Front Steps to reach out to the CAS Manager, Karl Hovey, while others prefer to email him directly. The Board is not currently utilizing Front Steps for communication with HOA members. If you prefer to contact the board, you may do so directly here.
Can I pay my HOA dues on Front Steps?
Yes, it is possible to pay your dues via Front Steps, but please know that Front Steps charges a processing fee. To avoid fees, it is recommended you pay online at www.casnc.com via e-check, or by mailing a check to the CAS management office.
What is the URL (website link) to Front Steps?
The portals for Detached Homeowners and Townhome Owners are slightly different.
Townhomes, use this URL: https://piratescovethhoa.frontsteps.com
Detached Homeowners, use this URL: https://piratescovesfhoa.frontsteps.com
Why does the neighborhood need a resident portal like Front Steps?
The Pirates' Cove community uses Front Steps to provide access to forms, policies and other information that is not publicly available.
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